Cancellation Policy

Clear and fair policies for your peace of mind.

Flexible

Ideal for guests who need maximum flexibility with their travel plans.

Full refund: If cancelled at least 24 hours before check-in.
50% refund: If cancelled less than 24 hours before check-in.

Moderate

Our most common policy, balancing guest flexibility and host security.

Full refund: If cancelled at least 5 days before check-in.
50% refund: If cancelled between 1 and 4 days before check-in.
No refund: If cancelled on the day of check-in.

Strict

Designed for high-demand properties or unique travel peak periods.

Full refund: If cancelled at least 14 days before check-in.
50% refund: If cancelled between 7 and 13 days before check-in.
No refund: If cancelled within 7 days of check-in.

The specific policy for each property is clearly indicated on the property details page before you complete your booking. All cancellations must be initiated through our Manage Booking page.

Please note that administrative fees or service charges might be non-refundable under certain circumstances as per our main Terms of Service.